Meet the team: Adam Shepherd talks about the 'power of collaboration' in family support and safeguarding

Working together with colleagues and agencies is nothing new. In fact, for over 30 years, Adam Shepherd, head of family support and safeguarding at Portsmouth City Council, has developed a career in children's social care, that centres on that very ideal.

His focus on collaboration, compassion, and professional growth, has created an environment where managers and team leaders work in the best interest of their families, alongside the support of third parties. This multi-agency approach is embedded throughout his area.

Adam's sights are now on the present as he looks to grow his team with qualified and experienced social workers. He shares some of the rewards and challenges someone may encounter and what makes Portsmouth unique.

1. Can you tell us a more about your team and how you channel that collaborative spirit?

"Social workers in family support and safeguarding work closely with professionals in adult services, such as those in substance recovery, domestic abuse support, and mental health services.

"Together, we address the needs of families to strengthen their parenting abilities and ensure children get the best possible support."

"Our work is crucial in safeguarding children and families in Portsmouth. We focus on Children in Need and Children in Need of Protection, including those with disabilities."

2. What does a day in the life of a social worker in your team look like?

"No two days are ever the same. Social workers structure their diaries to meet the needs of families."

"During the day, social workers might be at their desks recording visits, documenting meetings, or writing assessments. Some attend meetings to build plans around children and families or in training to enhance the work we do."

Adam emphasises the importance of flexibility: "After school hours, you’re more likely to find us out visiting families. This can range from working with adults to understand how their needs affect their children, to talking directly with young people about their experiences. Social workers bring their own style and creativity to these interactions."

3. What qualities does someone need to succeed in this role?

"Curiosity and tenacity are essential. You need empathy to truly understand families and the challenges they face."

He stresses the importance of relationship-building: "The ability to form strong, restorative relationships is at the heart of what we do. It's about balancing high support with high challenge and helping families achieve real, lasting change."

Collaboration is also vital: "You need confidence not only in working with families but also in partnering with a wide range of professionals to deliver effective support."

4. What are some of the challenges and rewards of working in your team?

"The work can be demanding, and sometimes crises or increased demand mean working out of hours. But we manage this by keeping flexible diaries and taking time back when needed."

Despite this, he finds the role deeply rewarding: "One of the greatest rewards is seeing positive changes in the lives of children and families. It's incredibly fulfilling to know you've helped them start and maintain a better path."

He also praises the team’s supportive environment: "We work alongside amazing colleagues, benefit from excellent development opportunities, and receive robust support. That makes all the difference."

5. What makes Portsmouth a unique place to work?

"Portsmouth is the second most densely populated city outside of London. This brings unique challenges, but also opportunities for truly impactful social work."

He values the culture within the local authority: "Being part of a small local authority means your voice is heard, and changes happen quickly. It’s a place where you can really make a difference."

Adam also notes the community’s charm: "The city has a warm and welcoming vibe. Once you get to know the local lingo, you’ll feel right at home in this vibrant coastal city."

Join the team who are #ProudToBePortsmouth
If you are a qualified and experienced social worker looking to take the next step in your career, join Portsmouth City Council in children's social care. View Adam's vacancy and discover how you could make a difference in the great waterfront city.